Emergency Care Consultants | For Patients
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Thank you for choosing Emergency Care Consultants

 

Our physicians and advanced practice providers staff several Twin Cities emergency departments. Our mission is to provide outstanding emergency care for any patient at any time, and we strive to meet that goal for every single visit. Your emergency department visit concludes upon your departure from the ER, regardless of whether you were discharged home or required admission to the hospital. Often times questions may come up following your visit.

How Can I Review my Laboratory and Radiology Results?
  • Most results are available for review prior to your discharge, and are printed on your discharge paperwork.
  • If you no longer have your discharge paperwork, you may access much of the information online through Allina MyChart or HealthEast MyChart
Can I speak with my ER doctor or provider after my visit?
  • The ER provider cared for you is not available for additional questions after the conclusion of your visit
  • In most cases, however, patients receive verbal and written discharge instructions which may answer your questions
  • Consider contacting your primary care provider or assigned specialist
  • If you believe you are experiencing an emergency medical event, please seek help in the emergency department.
Why am I getting a bill from Emergency Care Consultants?

You should expect to receive more than one bill for your recent emergency department visit. The bill you receive from Emergency Care Consultants is for physician or ER provider services. You will most likely receive a separate bill from the hospital for facility services.

 

LogixHealth manages the professional billing on behalf of Emergency Care Consultants for all ER visits. All questions about your bill and payment are to be directed to LogixHealth. See below for contact information.

 

Questions about your health insurance should be directed to your insurance provider.

 

If you have questions about your bill from the hospital, please contact the hospital where you were treated.

What number should I call for questions on my Emergency Room physician charges or bill?

You should expect to receive more than one bill for your recent emergency visit. The bill you receive from us is for physician or ER provider services. You will most likely receive a separate bill from the hospital for facility services.

 

You may contact LogixHealth’s Patient Service Center by phone at 1-855-691-9890, open from 8am-9pm Eastern Time (ET).  You can also view and pay your bill online at www.doctorpayments.com.

 

For all other administrative questions regarding ECC, please call 612-439-1860

How can I pay my bill?

Payments can be made by credit card, electronic check, or money order. Cash payments are not accepted.

 

You may contact LogixHealth’s Patient Service Center by phone at 1-855-691-9890, open from 8am-9pm Eastern Time (ET). You can also view and pay your bill online at www.doctorpayments.com. If you wish to pay by check or money order, please make sure to include the account number located on the upper left corner of your statement. All payments can be sent to:

 

PO Box 86LB12-0910
Minneapolis, MN 55486

Who do I contact to update my insurance or contact information?

You may contact LogixHealth’s Patient Service Center by phone at 1-855-691-9890, open from 8am-9pm Eastern Time (ET), to update your insurance or contact information.

Who can I contact to file a grievance or complaint regarding services provided during my emergency room visit?

ECC is committed to providing excellent quality care to all patients. If you feel that the services provided have in any way compromised patient safety or did not meet accepted quality of care standards, please contact our business office at 612-439-1860.